• Support Hours: Mon-Fri 9am-6pm EST
    Email: support@thalmic.com

  • What will the taxes and duties be on my order?

    Customs, duties, brokerage fees and taxes vary widely from country to country and are out of our control. These are not included in the cost of shipping or handling your order. Please check with your local customs agency for details on estimated costs. The Harmonized Systems (HS) code for the Myo armband is "8526 92 - Remote Control apparatus - Other", which you'll need to provide to your customs agency.

    Customs, duties, and taxes are non-refundable. If you refuse a shipment because of unexpected import fees, the cost of the original shipping, any brokerage/customs/duties/taxes, and any return shipping charges will not be refunded.